GRB Enterprises

Strategic Solutions | Digital Growth | Business Brilliance

Thrive in an ever-evolving environment. We help our clients navigate the complexities of today, driving business growth through strategic thinking, expert analysis, flawless execution and digital solutions.

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Privacy Policy

Introduction

GRB Enterprises values your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, retain, and protect your data. We are dedicated to maintaining the highest standards of data privacy and security in compliance with applicable laws and regulations.

Data Collection and Use

  1. Personal Information: We may collect personal information such as your name, contact details, and payment information when you interact with our website, services, or customer support.
  2. Usage Data: We may collect usage data, including your IP address, browser type, and usage patterns, to improve our services and enhance your experience.
  3. GRB Enterprises is not in the business of selling data. We will never distribute your data to third parties or partners without your express written consent and for the purposes of project work.
  4. GRB Enterprises does not participate in industry surveys that collect data around customer base, usage, size of tenders etc.

Data Retention

  1. Retention Period: We will retain your personal data for a period of 7 years for business purposes, such as invoicing and financial record-keeping. This retention period is necessary to comply with legal and regulatory requirements and to resolve any disputes. This data will not include any data that is related to your activities on our digital platforms such as the website, your IP address or usage patterns.
  2. Deletion Upon Request: You have the right to request the deletion of your personal data at any time. Upon receiving your request, we will delete your data promptly and at no cost to you, except where retention is required for legitimate business purposes or legal obligations. These will be communicated to you in detail upon review of your request.

Data Security

  1. Security Measures: We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our security practices are continuously reviewed and updated to ensure the highest level of protection.
  2. Access Control: Access to your personal data is restricted to authorized personnel who need it to perform their job functions and are bound by confidentiality obligations. Data is stored securely locally at GRB HQ and remotely with a hyperscaler cloud services provider. Data is encrypted in both instances. Password data is never stored in any format, nor is it visible to support staff. Passwords can only be set and reset by the end user using their choice of confirmation.

Compliance with Law Enforcement

  1. Legal Obligations: We may disclose your personal data to law enforcement agencies or other governmental authorities if required by law or in response to valid legal requests. We are committed to cooperating with law enforcement and ensuring that any such disclosures are lawful and justified. Our policy is not to release information without a valid legal request signed off by a recognised court in the territories in which we operate.
  2. Transparency: We will notify you of any requests for your personal data by law enforcement agencies, unless prohibited by law or regulation. We will provide you and/or your legal counsel with a copy of the request, the party requesting it and our responses as sent and received.

Your Rights

  1. Access and Correction: You have the right to access and correct your personal data held by us. If you believe any information we hold about you is inaccurate or incomplete, please contact us to request correction.
  2. Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format. You may also request that we transmit this data to another data controller where technically feasible.
  3. Right to Object: You have the right to object to the processing of your personal data in certain circumstances, including for direct marketing purposes.

Contact Us

If you have any questions or concerns about our privacy policy or how we handle your personal data, please contact us at:

  • Email: enquiries@grbenterprises.com
  • Phone: +27 83 212 0307

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision.

Conclusion

At GRB Enterprises, we are committed to protecting your privacy and ensuring the security of your personal data. By using our services, you agree to the terms of this privacy policy. We appreciate your trust in us and are dedicated to maintaining the highest standards of data privacy.